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 Freephone 0800 032 0029

Monday - Friday 9am - 6pm

Are you caring for a loved one while juggling work?

Get peace of mind with a personal alarm

Many of us care for an older, vulnerable family member. While this can give reassurance and support to your loved one, it can also be a challenge if you are juggling care responsibilities with the demands of work.


If you’re concerned about the independence of an older family member, a personal alarm provides reassurance they can call for help when you cannot be with them.


Taking Care's personal alarms have supported over ¼ million people and their families. The alarms are easy-to-use and connected 24/7 to our caring, UK-based Emergency Resolution Team.

Get help fast in any emergency, 24-hours a day at the touch of a button.

Use the Equipsme discount code AXA-0029 to save £40 today*

As an Equipsme member, you can join our life-saving personal alarm service today with £40 off the setup cost of a personal alarm and a 30-day money-back guarantee. You also receive 3-months free in the first year when you pay annually by Direct Debit.^

Call freephone 0800 032 0029 or order online using discount code AXA-0029 to save £40.

Lines are open Monday to Friday, 9am - 6pm.

Choose a personal alarm that works in the home and garden

Our range of in-home personal alarms work in the home and garden. They are ideal for someone who wants that extra layer of reassurance as they get older so they can continue to live safely at home, where they are most comfortable.
You probably don't need to pay VAT on your personal alarm
Many people don't realise they may be VAT exempt when it comes to ordering a personal alarm. In fact, 92% of customers do not need to pay VAT on their orders.

If you, or the person you are buying the alarm for, have a condition that requires regular medication, are chronically sick or are registered disabled then you may qualify for VAT exemption.
Get 3-months free when you pay annually by Direct Debit^
£19.99 per month (£23.99 including VAT)
Save £40 on setup: Only £29.99 (£43.99 including VAT)
The Digital Personal Alarm does not need a telephone landline and will not be affected by the switchover to digital phone lines. All calls and data are included in the subscription.
  • The pendant works up to 300m (984ft) from alarm unit.
  • Choose the neck pendant or wrist options.
  • Talk to the Emergency Resolution Team through the base unit.
  • Add a spare pendant/additional for an extra £4 per month.
Get 3-months free when you pay annually by Direct Debit^
£25.99 per month (£31.19 including VAT)
Save £40 on setup: Only £29.99 (£43.99 including VAT)
The Digital Fall Alarm has all the benefits of the Digital Personal Alarm with in-built fall sensor included. If you are worried about how you would get help if you fall, this alarm provides peace of mind and security in the home and garden.
  • The pendant works up to 300m (984ft) from alarm unit.
  • Choose the neck pendant or wrist options.
  • Talk to the Emergency Resolution Team through the base unit.
  • Add a spare pendant/additional for an extra £5 per month.

Choose a personal alarm that works in the home and out-and-about

Personal alarms that are designed to be taken out of the home can give someone in their later years additional confidence to live their life to the full, and to continue the activities, hobbies and social interactions that they enjoy.
Get 3-months free when you pay annually by Direct Debit^
£28.99 per month (£34.79 including VAT)
Save £40 on setup: Only £30 (£44 including VAT)
The Taking Care Anywhere alarm combines the reliability of an in-home personal alarm with fall detection and the flexibility of a GPS alarm, giving your loved one peace of mind everywhere they go.
  • The location-aware GPS pendant works anywhere in the UK.**
  • Worn as a neck pendant or on a belt or keyring.
  • Talk to the Emergency Resolution Team through the location-aware GPS pendant.
  • Includes fall detection and GPS tracking so the Emergency Resolution Team know where you are in an emergency.***
  • Free backup home and garden pendant included included.

How does our personal alarm service work?

Your loved one simply presses the button on their pendant when they need help, any time of the day or night.


No alarm call goes unanswered and the Emergency Resolution Team will know who is calling and from where, even if they are unable to speak.


The Emergency Resolution Team will talk with them through the alarm equipment to understand what help is needed. The team can help with any emergency, including falls, if they are in distress, feel unwell or have a home emergency.


The Emergency Resolution Team will call nominated contacts, such as a neighbour or family, or the emergency services if medical assistance is needed.

Use the Equipsme discount code AXA-0029 to save £40 today*

As an Equipsme member, you can join our life-saving personal alarm service today with £40 off the setup cost of a personal alarm and a 30-day money-back guarantee. You also receive 3-months free in the first year when you pay annually by Direct Debit.^

Call freephone 0800 032 0029 or order online using discount code AXA-0029 to save £40.

Lines are open Monday to Friday, 9am - 6pm.

Award-winning emergency resolution

We have three UK-based Emergency Resolution Centres. We aim to answer alarm calls within 30 seconds, so you can be confident of getting help quickly, any time of the day or night.

Peace of mind

Not everyone has family or friends who live nearby and can respond in an emergency, or family members may not want to rely on them. A personal alarm provides reassurance for you and your family.

Remain active and confident

Have the confidence to continue doing the things you love and going to the places you enjoy.

Stay independent for longer

"A personal alarm can reduce overall hospital admissions in older adults by 50% and reduce the length of stay in hospital by almost half, from 15 days to 8 days."

Professor James Brown

Aston Research Centre for Healthy Ageing

Articles and guides to support carers and their loved ones

As we get older, we should be able to continue doing the things we love and living life the way we want to. Our articles and guides support families and their older loved ones to remain independent, healthy and happy.

Popular articles from Taking Care

It's natural to worry about your loved one's safety, but they maybe reluctant to accept offers of support. Our guide helps you talk to your loved ones about the benefits of having an alarm.

Billions in benefits and financial support goes unclaimed each year. Our guide outlines the main benefits and entitlements.

Our Emergency Resolution Team worked hard last year to keep our personal alarm customers safe and well.

How to promote independence in the elderly

In this article, we'll cover common falls among the elderly, the reasons behind them, and ways to reduce the risk of falls.

How an out-and-about GPS personal alarm helped Hilary and Martin by providing peace of mind and freedom. 

As we age, our health and mobility can limit independence. Finding a balance between helping loved ones and encouraging their confidence to perform tasks on their own is important.

Discover the importance of discussing finances, addressing common concerns, and understanding financial wellbeing.

Our report explores attitudes towards caring for elderly parents and the barriers that adults in the sandwich generation face to accessing care support for their frail relatives.

For those who are part of the sandwich generation, the burden of care can be challenging, as they are often responsible for caring for children and elderly parents. This guide explores the support available.

The UK's first Which? Trusted Trader Approved personal alarm service

Lines are open Monday to Friday, 9am - 6pm.

Taking Care is the trading name and brand of PPP Taking Care Limited.
Registered Address: 20 Gracechurch Street, London, EC3V 0BG.

Company Registration Number: 01488490 | Registered VAT Number: 243 6741 60

Copyright © 2024 PPP Taking Care Ltd. All rights reserved.

View our Privacy Policy | Legal | Contact Taking Care.

* £40 off set-up cost for new customers only, does not include monitoring cost and the new customer (alarm user or payer) must be a member of Equipsme. Offer subject to change and may be withdrawn at any time. Discount applies to Digital Personal Alarm, Digital Fall Alarm and Taking Care Anywhere. Weekly price based on ongoing monitoring costs after initial set-up (ex VAT) when paying annually. Additional second pendant cost with the Digital Personal Alarm, Digital Fall Alarm and Digital Fall upgrade excludes VAT.

^ 3-months free in the first year applies to new personal alarm customers only when you pay annually by Direct Debit and order online or by phone. Any refund will be calculated on a pro-rata basis. Offer subject to change and may be withdrawn at any time. 30-day money back guarantee requires initial set-up fee to be paid upfront and if you cancel within the first 30 days this set-up fee will be fully refunded when you return your alarm equipment.

** The Taking Care Anywhere will work anywhere in the UK excluding the Channel Islands and where there is a 3G/4G cellular network to communicate.  Subject to atmospheric conditions, radio interference, buildings, or other forms of interference that can block the device's connection to GPS satellites. A GPS satellite network must be available for the GPS device to determine its location.

*** The fall alarm sensor uses an algorithm to recognise the difference between ‘hard’ falls and other movements. Like many similar devices on the market, it cannot guarantee to detect all falls because it is dependent on where it is worn and the amount of shock or impact from the fall. If you fall and can press the emergency button then you should do so. Fall detection in the Taking Care Anywhere alarm works with the GPS pendant in pendant mode only and if you have a pacemaker this option has to be turned off. 


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