Freephone 0800 917 7249

If you're concerned about the independence of an older family member, a personal alarm provides reassurance they can call for help when you cannot be with them.

Taking Care have supported over ¼ million people and their families with personal alarms. The alarms are easy-to-use devices with simple set-up and no hidden costs, all connected 24/7 to our caring, UK-based Emergency Resolution Team.

Get help fast in any emergency, 24-hours a day at the touch of a button.

BA Clubs have agreed a discount for BA Staff and BA Clubs members. You can join our life-saving personal alarm service today with £40 off the setup cost of a personal alarm and a 30-day money-back guarantee.

Call FREE today on 0800 917 7249 or order online using discount code AXA-7249 to save £40.

Lines are open Monday – Friday, 9am - 6pm.

(£43.99 including VAT)

(£43.99 including VAT)

(£44 including VAT) 

Where it works

Home and garden

Home and garden

Home and garden,
out-and-about

Pendant range

Up to 300m (984ft) from alarm unit

Up to 300m (984ft) from alarm unit

Anywhere in the UK

How it's worn

Neck pendant or worn on wrist

Neck pendant or worn on wrist

Neck pendant or keyring

Fall detection

^

How you talk to us

Through the base unit

Through the base unit

Through the pendant or base unit

Waterproof

Pendant battery charge

6-years

2-years

1-2 months

Optional second user or spare pendant

Additional £5 per month*

Additional £4 per month*

Future-proof, fully digital

Cost of calls included

1 month free

When you pay annually by Direct Debit**

Order now

Order now

Order now

Imagine you didn't need to worry about a loved one because there was a monitoring solution that provided you with the reassurance they were OK when you couldn't be with them.

Taking Care Sense is a new proactive home monitoring system designed to do just that:

• There is no pendant to wear or equipment to charge.
• Taking Care Sense discreetly monitors and learns patterns of activity in the home.
• In the event of an unexpected occurrence, or something outside the norm, we are alerted automatically.
• This prompts our Resolution Team to make a wellbeing call. If there is no response or further help is needed, we will call you or another nominated emergency contact.

Taking Care Sense is available from £11.49 per month when ordered with a personal alarm or is also available as a standalone solution.

With the cost of living rising, older people at risk of fuel poverty may switch their heating off in colder months to save money, putting themselves in danger.

Taking Care Sense detects temperature extremes so it can also flag to family members if the use of heating is being reduced.

We have three UK-based Emergency Resolution Centres. We aim to answer alarm calls within 30 seconds, so you can be confident of getting help quickly, any time of the day or night.

Not everyone has family or friends who live nearby and can respond in an emergency, or family members may not want to rely on them. A personal alarm provides reassurance for you and your family.

Have the confidence to continue doing the things you love and going to the places you enjoy.

"A personal alarm can reduce overall hospital admissions in older adults by 50% and reduce the length of stay in hospital by almost half, from 15 days to 8 days."

Professor James Brown

Aston Research Centre for Healthy Ageing

Taking Care is the trading name and brand of PPP Taking Care Limited.
Registered Address: 20 Gracechurch Street, London, EC3V 0BG.

Company Registration Number: 01488490 | Registered VAT Number: 243 6741 60

Copyright © 2025 PPP Taking Care Ltd. All rights reserved.

View our Privacy Policy | Legal | Contact Taking Care.

* £40 off set-up cost for new customers only, does not include monitoring cost and the new customer (alarm user or payer) must be a member of BA Clubs.Offer subject to change and may be withdrawn at any time. Discount applies to Digital Personal Alarm, Digital Fall Alarm, Taking Care Anywhere, Classic GPS Alarm, Mobile Alarm, Personal Alarm Watch and In--Home Classic Alarm + Smoke Detection. Monthly price based on ongoing monitoring costs after initial set-up, excluding VAT. Additional second pendant cost with Digital Personal Alarm and Digital Fall Alarm excludes VAT. Taking Care Sense monthly price excludes VAT and when ordered with a personal alarm.

**1 month free every year, applies to new personal alarm customers only when you pay annually by Direct Debit and order online or by phone. Any refund will be calculated on a pro-rata basis. Offer subject to change and may be withdrawn at any time. 30-day money back guarantee requires initial set-up fee to be paid upfront and if you cancel within the first 30 days this set-up fee will be fully refunded when you return your alarm equipment.

^ The fall alarm sensor uses an algorithm to recognise the difference between ‘hard’ falls and other movements. Like many similar devices on the market, it cannot guarantee to detect all falls because it is dependent on where it is worn and the amount of shock or impact from the fall. If you fall and can press the emergency button then you should do so. Fall detection in the Taking Care Anywhere alarm works with the GPS pendant in pendant mode only and if you have a pacemaker this option has to be turned off. 

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