Your loved one simply presses the button on their pendant when they need help, any time of the day or night.
No alarm call goes unanswered and the Emergency Resolution Team will know who is calling and from where, even if they are unable to speak.
The Emergency Resolution Team will talk with them through the alarm equipment to understand what help is needed. The team can help with any emergency, including falls, if they are in distress, feel unwell or have a home emergency.
The Emergency Resolution Team will call nominated contacts, such as a neighbour or family, or the emergency services if medical assistance is needed.