We've supported over ¼ million people and their families with personal alarms. Join our life-saving personal alarm service today with free next working day delivery and get peace of mind for you and your family.^
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Try a Taking Care person alarm with confidence you can return it free of charge within 30 days and we will refund the full cost of your order.
Join our life-saving personal alarm service with confidence you can return your personal alarm free of charge within 30 days and we will refund the full cost of your order.
Get help 24-hours a day
We have three UK-based Emergency Resolution Centres. We aim to answer alarm calls within 30 seconds, so you can be confident of getting help quickly, any time of the day or night.
Stay independent for longer
A personal alarm can reduce overall hospital admissions in older adults by 50% and reduce the length of stay in hospital by almost half, from 15 days to 8 days.
Professor James Brown
Aston Research Centre for Healthy Ageing
Peace of mind
Not everyone has family or friends who live nearby and can respond in an emergency, or you may not want to rely on them. A personal alarm provides reassurance for you and your family.
Remain active and confident
Have the confidence to continue doing the things you love and going to the places you enjoy.
How our Personal Alarm Service works
AN EASY AND RELIABLE SERVICE YOU CAN TRUST
Press the button on your pendant when you need help
Simply press the SOS button on your personal alarm, any time of the day or night, if you need help or in an emergency.
Our friendly Emergency Resolution Team is available 24/7, so you don't need to rely on friends or family to answer your call.
Your alarm call will be quickly answered
No alarm call goes unanswered and the Emergency Resolution Team will know who you are and your location, even if you are unable to speak.
Speak with the Emergency Resolution Team
The Emergency Resolution Team will talk to you through the alarm equipment to understand what help you need. They can help with any emergency, including falls, if you are in distress, feel unwell or have a home emergency.
Help is on the way
The Emergency Resolution Team will call your nominated contacts, such as a neighbour or family, or the emergency services if you need medical assistance.
The UK's first Which? Trusted Trader Approved personal alarm service
PEACE OF MIND FOR YOU AND YOUR FAMILY
We've supported over ¼ million people and their families with personal alarms. Last year, we handled over 784,000 alarm calls and resolved over 37,000 customer emergencies. Our customers rate us an 'excellent' on Trustpilot.
* 3-months free in the first year applies to new personal alarm customers only when you pay annually by Direct Debit and order online or by phone. Any refund will be calculated on a pro-rata basis. Offer subject to change and may be withdrawn at any time. 30-day money back guarantee requires initial set-up fee to be paid upfront and if you cancel within the first 30 days this set-up fee will be fully refunded when you return your alarm equipment. ^ Free next working day delivery available in England and Wales for orders received before 1pm, Monday – Friday. For other areas, 48-hour delivery available.
** In-home Classic Personal Alarm and Fall Alarm range will vary according to environment. Figures quoted are from original equipment manufacturer's specification. The Taking Care Anywhere location-aware GPS pendant will work anywhere in the UK, excluding the Channel Islands, and where there is a 3G or 4G cellular network to communicate, subject to atmospheric conditions, radio interference, buildings, or other forms of interference that can block the pendant's connection to GPS satellites.
^^ The fall alarm sensor uses an algorithm to recognise the difference between ‘hard’ falls and other movements. Like many similar devices on the market, it cannot guarantee to detect all falls because it is dependent on where it is worn and the amount of shock or impact from the fall. If you fall and can press the emergency button then you should do so. Fall detection in the Taking Care Anywhere alarm works with the GPS pendant in pendant mode only and if you have a pacemaker this option has to be turned off.