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A personal alarm with fall detection that works at home and out and about.

Taking Care Anywhere combines the ease of use of an in-home personal alarm with the peace of mind of a fall detector and the freedom of a GPS tracker.

Remain active and independent, with the confidence that you can call for help in any emergency wherever you are.**

• Press the pendant button to speak with our 24/7 Emergency Resolution team from any location using the pendant's in-built microphone and speaker.
• The pendant will automatically call the Emergency Resolution team if it detects you have fallen at home, in the garden or when you are out and about.***
• The location-aware GPS GO pendant will tell the Emergency Resolution team where you are if you fall or press the pendant button.

When an alarm call is made, our Emergency Resolution team will know who and where you are. They will quickly get help to you by calling family, friends or neighbours who you have nominated as your emergency contacts, or the emergency services.

• You will also receive a backup pendant that works in the home and garden.
• For extra peace of mind, you can use it when your location-aware GPS pendant is charging to alert us from your home or garden if you need assistance.
• No telephone landline is needed to use the Taking Care Anywhere. 

Taking Care Anywhere is simple to use, with easy to follow voice instructions and a user guide to help you set it up.

A digital in-home alarm base unit is provided and needs to be plugged into a mains power socket. The location-aware GPS pendant and the alarm unit automatically connect to the mobile phone network. There are no phone bills or extra charges as everything is included in the subscription cost.

The UK-based Emergency Resolution team will help any time of the night or day in any emergency; for example, if you feel unwell, have an accident or are in distress.

If you alert the Emergency Resolution team using the backup pendant, it will use the alarm base unit to make the call.

Please note: The GPS pendant must be worn around the neck for fall detection to work. Although advanced technology is used to detect a fall, the pendant has been designed to detect only hard falls. Fall detection cannot be enabled if you have a pacemaker.***

Whether you are at home, heading to the shops, walking in the park or visiting friends, Taking Care Anywhere has your safety covered every step of the way. Taking Care Anywhere comes with a location-aware pendant, wireless charger with cable and plug, backup pendant and alarm unit.

Remain active and independent, confident you can get help at home or when you are out and about. The location-aware GPS pendant uses the strongest available 3G or 4G network for the best possible connection.

You can wear the location-aware GPS pendant around your neck or use the split ring to attach it to a belt or keyring.

A pre-fitted multi-network SIM is included in the location-aware GPS pendant and base unit. There are no numbers to remember in an emergency.

Location-aware GPS pendant has a 1 to 2-month battery life and low battery notifications so you never run out of charge. The backup pendant has 5-year battery life.

The location-aware GPS pendant is light enough to be worn all day so you can always keep it with you. It comes with a hypoallergenic chain to wear around the neck.

A speaker and microphone are built into the location-aware GPS pendant so you can speak directly with the Emergency Resolution team from any location.

The free backup pendant works in the home and garden so for extra peace of mind, you can use it when your location-aware GPS pendant is charging.

Get help any time of the day or night. We aim to answer alarm calls within 30 seconds.

If you have a question, we're happy to help. Call our Independent Living Advisors on freephone 0800 917 7350, Monday – Friday, 9am – 6pm. Order online or by phone. All personal alarms have a 30-day money back guarantee.

91% of customers do not pay VAT on their orders. If you, or the person you are buying the alarm for, have a condition that requires regular medication or are registered disabled, then you may be eligible for VAT exemption. You can check if you are VAT exempt and if so, you'll be asked to provide some details when you purchase.

Choose the monthly or annual subscription with confidence you can return the Taking Care Anywhere within 30 days and we will refund the full cost of your order. Subscription includes rental of the personal alarm equipment.

Was £70.00  Save £40

Now £30.00  

(£36.00 including VAT)

£29.99 

(£35.99 including VAT)

Price locked until 2027*

Free*

Free

Setup cost

Monthly subscription

Next working day delivery

Lifetime warranty and repair

The subscription for the monitoring service is paid by Direct Debit.

1. Click Buy Now to choose the monthly or annual subscription.
2. Pay the one-off setup cost, which includes setting up your account and registering you as a customer, by debit or credit card. The subscription is paid separately by Direct Debit.
3. Please complete the Direct Debit form shown once you have completed your order.
4. Your confirmation email will also include a link to the Direct Debit form in case you, or the person paying the Direct Debit, are unable to complete the form immediately.
5. Taking Care recommend setting up the Direct Debit as soon as possible to avoid disruption to your personal alarm service.

Save £36 including VAT when you pay annually by Direct Debit.*

Setup cost

Annual subscription

Next working day delivery

Lifetime warranty and repair

Was £70.00 Save £40

Now £30.00

(£36.00 including VAT)

£329.89

(£395.87 incl VAT)

Includes 1 month free

Price locked until 2027*

Free*

Free

If you are considering a personal alarm, here are some of the reasons to choose Taking Care, the largest provider of alarms in the UK.

24/7 reliable protection

Help whenever you need it, 24 hours a day, 365 days of the year.

Clear, honest pricing

No hidden fees, no surprises. All repairs, calls, and data are included.

Fair refund policy

Full refund for unused months, even on annual plans – no long contracts.

30-day risk-free trial

Try the alarm. Full refund if not satisfied, free return postage.

Digital alarms

Our alarms are digital-ready, ensuring uninterrupted service during the UK's digital switchover. This means no upgrade costs after the landline switchover.

Fair prices for all customers

Existing customers never pay more than new customers.

Our customers rate us as 'excellent' on Trustpilot and we've supported over ¼ million people and their families with personal alarms.

What is included with my Taking Care Anywhere order?
Your order includes the location-aware GPS pendant with wireless charger, cable and plug. The location-aware GPS pendant comes with a hypo-allergenic stainless steel chain and a split ring, so you can choose to wear it around your neck or on a key ring or belt. You will also receive a backup pendant and an alarm base unit. An easy-to-follow user guide is included that shows you how to set up and test the personal alarm service. 

What is included with the subscription?
The subscription includes 24-hour monitoring by the Emergency Resolution team and a free lifetime warranty and repair service.

The lifetime warranty covers your equipment if it develops a fault or stops working. We will either repair or replace the equipment for you for free. If the pendant alarm battery needs replacing, then we will change that for you too - at no extra cost! The subscription can be set up by monthly or annual Direct Debit.

Can I wear the location-aware GPS pendant if I have a pacemaker?
If you have a pacemaker then you should not wear the pendant around your neck and fall detection will need to be turned off. This is because a mobile device should not be placed near a pacemaker.

If you have a pacemaker, tell us when you place your order by telephone or select the pacemaker option when ordering online so we can turn off the fall detection feature. You should attach the location-aware GPS pendant to the supplied split ring, which can be attached to a belt clip or keys, so it is not worn around the neck. The location-aware GPS pendant must be kept at a minimum distance of 15cm from your pacemaker at all times. 

What network does Taking Care Anywhere use?
When out-and-about, the GPS location-aware pendant connects to the strongest available 3G or 4G network. When the GPS location-aware pendant is within range of the in-home unit, it will communicate through the unit's 2G or 4G multi-network signal. The in-home unit will inform the alarm user if there is an issue connecting to the mobile network when a self-test is run automatically. The 3G network is being gradually phased out over the coming years, with the Government requiring that all 3G networks are switched off by 2033. While the mobile network operators are making changes at different times, you don’t need to worry as your GPS location-aware pendant and in-home unit are set to "roam" to find the strongest signal that is available for you at that time. There is therefore no immediate issue and we expect 3G networks will continue to operate successfully for many years to come.

What does the set-up cost include?
The set-up cost includes setting up your account and registering you as a customer. You will need to set up the personal alarm yourself. The set-up cost does not include any in-person installation assistance.

How do I provide you with the details of my emergency contacts?

If you order online or by telephone and provide an email address, you will receive an order confirmation email with a link to an online account setup form. If you do not have an email address, you can complete and return the form included in your welcome pack with your personal alarm.

Please complete either form so that we have the following details available in case an emergency alarm call is made:

Emergency contacts – so we know whom to contact in an emergency, please provide the names, addresses and phone numbers of family, friends or neighbours. We will also ask if your contacts have keys to access your home in an emergency.

Medical details – so we can arrange the most appropriate help in an emergency, please provide details of any medical conditions.

Key safe – if you have a key safe, let us know the code and location so they can get help to you in an emergency.

If you prefer, you can provide this information by calling Customer Services on 0800 085 7371, Monday – Friday, 9am – 5pm.

How do I set up the Direct Debit subscription?

The subscription is paid by Direct Debit and should be set up after you have placed your order online. The Direct Debit form is shown once you have completed your order. A link to the form is also included in your order confirmation email.

If ordering by telephone then the Direct Debit will be set up over the phone with you by Taking Care's sales advisors.

Your Direct Debit will be confirmed in writing by Taking Care no later than 10 working days before the first collection.

Does the location-aware GPS pendant detect all falls?
The pendant has a sensor that uses an algorithm to recognise the difference between ‘hard’ falls and other movements. Like many similar devices on the market, it cannot guarantee to detect all falls because it is dependent on where it is worn and the amount of shock or impact from the fall. If you fall and are able to press the emergency button then you should do so.

The location-aware GPS pendant is equipped with sophisticated fall detection technology and will automatically raise an alert for help when it detects a fall, and significant impact has occurred. The pendant is designed to be worn as a pendant openly around the neck for the fall detection algorithm to work as intended. Using, wearing, or attaching the pendant in any other manner may not provide accurate fall detection and could result in a fall not being detected.

Can I make an alarm call from the location-aware GPS pendant from any location?
As with other GPS personal alarm models, it will work anywhere in the UK, excluding the Channel Islands, where where there is a 3G or 4G mobile network to communicate, subject to atmospheric conditions, radio interference, buildings, or other forms of interference that can block the pendant's connection to GPS satellites. The multi-network SIM is pre-fitted like a mobile phone and provides the best possible coverage.

You should wear the location-aware GPS pendant at all times and use the backup pendant only when the location-aware GPS pendant is charging. In some cases, the mobile signal may not be strong enough indoors for you to speak with the Emergency Resolution team through location-aware GPS pendant. In this situation, you will still be able to speak with the Emergency Resolution team through the base unit. When you set up your Taking Care Anywhere, we will ask you to test the equipment from different locations in your home and garden so the range and signal is fully tested.

What happens if the location-aware GPS pendant cannot connect to a mobile signal at home?
If a mobile signal cannot be found, the location-aware GPS pendant will switch to using the alarm unit to call the Emergency Resolution team.

How does GPS tracking work?
The location-aware GPS pendant does not track your location all the time. It will send coordinates of its location when an alarm call is sent. A GPS satellite network must be available for the location-aware GPS pendant to determine its location. The location-aware GPS pendant will not work outside of the UK.

GPS technology can be affected by certain atmospheric conditions, radio interference, buildings, or other forms of interference that can block the pendant's connection to GPS satellites. Your location information may not be available if the GPS satellites are unavailable or the GPS signal is blocked. The location-aware GPS pendant will play a voice message to provide the status of the cellular coverage and inform you when it conducts a GPS location check. 

How long does the location-aware GPS pendant battery last?
The battery will last one to two months with standard use before it needs to be recharged. Voice messages and lights indicate when battery is low, approximately 20% capacity. The low battery is reported automatically to the Emergency Resolution team. It is recommended the pendant’s battery is charged after an emergency activation. 

Does the backup pendant work only in the home and garden?

Yes, the backup pendant will work up to 300 metres / 984 feet from the alarm base unit (depending on the model). As part of the set up, you will be asked to test the range from different locations so you are confident of getting help around the home.  

Does the backup pendant detect falls?
No, the backup pendant does not have an in-built fall sensor.

When should I use the backup pendant?
You can wear the backup pendant in the home and in the garden when charging your location-aware GPS pendant so that you can still call for help. We recommend you wear the location-aware GPS pendant whenever possible because it works out and about and includes a fall detection. 

How long does the battery in the backup pendant last?

It has a 5-year battery life with typical use. A low battery report is automatically sent to the Emergency Resolution team when the backup pendant battery reaches 20% capacity. When the battery needs replacing, we will send you a replacement backup pendant for free.

Does the backup pendant have an in built speaker and microphone?
No. The Emergency Resolution team will talk with you through the microphone and speaker built into the base unit if you make an alarm call using the backup pendant.

Are both pendants water resistant?
No. The Emergency Resolution team will talk with you through the microphone and speaker built into the base unit if you make an alarm call using the backup pendant.

What is the alarm base unit for?
The backup pendant requires the alarm base unit to work. If you press the SOS button on the backup pendant, it will alert the Emergency Resolution team through the base unit. The Emergency Resolution team will talk with you through the microphone and speaker built into the base unit. The style and appearance of the alarm unit is subject to change.

Is the delivery, warranty and repair service free of charge?
Yes. There is free delivery that includes next working day delivery for orders received by 1pm, Monday – Friday to postcodes in England and Wales. For areas of the UK that we are unable to deliver to within 24 hours, a 48-hour delivery is offered instead.

In the event of a personal alarm fault or if your pendant battery needs replacing, we will fix the issue, free of charge. Depending on the nature of the issue, we may send you a replacement personal alarm or one of their advisors will visit your home to repair the equipment or replace the battery. 

What is covered by the personal alarm warranty?
In the event of a personal alarm fault or if your pendant battery needs replacing whilst you are a customer, we will fix the issue, free of charge. Depending on the nature of the issue, we may send you a replacement personal alarm or an advisor will visit your home to repair the equipment or replace the battery. 

Do I need a telephone landline to use Taking Care Anywhere?
No. The location-aware GPS pendant and alarm base unit use a pre-fitted multi-network SIM so a telephone landline is not needed.

Do I own the equipment?

You do not own the personal alarm equipment, it is rented to you for the duration of your subscription. When you no longer need the service, we will provide you with a freepost Royal Mail return collection bag. 

Proud to supply the NHS

Taking Care is the trading name and brand of PPP Taking Care Limited.
Registered Address: 20 Gracechurch Street, London, EC3V 0BG.

Company Registration Number: 01488490 | Registered VAT Number: 243 6741 60

Copyright © 2025 PPP Taking Care Ltd. All rights reserved.

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* £40 off set-up cost only, available on leased alarm products only. Monthly monitoring cost will remain the same until 1st January 2027. Offer valid for new customers who sign up before 1st July 2025. May not be used in conjunction with any other offers. 1 month free every year, applies to new personal alarm customers only when you pay annually by Direct Debit and order online or by phone. Any refund will be calculated on a pro-rata basis. Offers subject to change and may be withdrawn at any time. 30-day money back guarantee requires initial set-up fee to be paid upfront and if you cancel within the first 30 days this set-up fee will be fully refunded when you return your alarm equipment.

** Digital Personal Alarm and Digital Fall Alarm range will vary according to environment. Figures quoted are from original equipment manufacturer's specification. The Taking Care Anywhere location-aware GPS pendant will work anywhere in the UK, excluding the Channel Islands, and where there is a 3G or 4G cellular network to communicate, subject to atmospheric conditions, radio interference, buildings, or other forms of interference that can block the pendant's connection to GPS satellites.

^ The fall alarm sensor uses an algorithm to recognise the difference between ‘hard’ falls and other movements. Like many similar devices on the market, it cannot guarantee to detect all falls because it is dependent on where it is worn and the amount of shock or impact from the fall. If you fall and can press the emergency button then you should do so. Fall detection in the Taking Care Anywhere alarm works with the GPS pendant in pendant mode only and if you have a pacemaker this option has to be turned off.

^^ ActiveAlert looks for alarm call patterns to trigger a wellbeing call. It is a free and supplementary addition for new personal alarm service customers after 1st August 2024, excluding Personal Alarm Watch, Taking Care Sense and Safe Home Alert products. We do not guarantee that ActiveAlert will detect patterns accurately, or at all. It does not detect health conditions and is not a replacement for care or professional medical advice. Existing customers who subscribed before 1st August 2024 can opt-in to ActiveAlert by emailing activealertoptin@ppptakingcare.co.uk or calling 0800 085 7371 with their customer number. We reserve the right to change, amend or remove any part of this service at any time and without notice.v1.0